Program Performance and Operations

Program Performance and Operations

The Program Performance and Operations team ensures accountability at the local level through technical assistance with regards to state, federal, and local policies and how they impact quality and accountable programs. This page provides tools, resources, and guidance related to data and performance related activities under WIOA.

Any Questions? Contact Us!

Jessica RiegerDirector of Program Performance & Operations

Dalanda BondEducation Program Specialist, Data & Performance

Performance – State Performance Measures

The Performance Measures for Student Success Report is the North Carolina Community Colleges System’s major accountability document.  This annual performance report is based on data compiled during the previous ???? and serves to inform colleges and the public on the performance of our 58 community colleges.  For further details and disaggregation of the data, please visit the NCCCS Performance Measures dashboards.

2023 Performance Measures Report

Post-Exit Measures for 2023-2024 Program Year

  • North Carolina Employment (Second Quarter After Exit) 
  • North Carolina Employment (Fourth Quarter After Exit)
  • North Carolina. Median Earnings (Second Quarter After Exit)
  • North Carolina Credential Attainment Rate
  • North Carolina Measurable Skill Gains


College & Career Readiness Dashboards 

The North Carolina Community College System (NCCCS) dashboards allow users to explore and interact with NCCCS data by theme or program. The dashboards are designed to help providers access the data and information needed to facilitate institutional effectiveness and program improvement. Dashboards include data specific to Basic Skills/College & Career Readiness programs.  This information is available through Dashboards.


  1. Introduction to Title II Performance and Accountability Requirements
    • This course provides information about the Workforce Innovation and Opportunity Act (WIOA) Title II Adult Education and Family Literacy Act (AEFLA) performance indicators and the accountability system for the National Reporting System (NRS) for reporting literacy data.
  2. Power BI June 21 and 22, 2021Detailed Data for Providers Recorded Session


Literacy Education Information System

(LEIS) Form
NOTE: Set print settings to landscape orientation when printing forms.

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